FAQ

1. Do you ship internationally?

No. We currently ship within the United States only.

2. Is shipping free?

Yes! We offer FREE shipping on all US orders.

3. How long does delivery take?

Processing time: 1–2 business days
Shipping time: 3–4 business days

4. What is your return policy?

We accept returns within 7 days of receiving your package. Items must be unused and in original condition.

5. How long until I receive my refund?

Refunds are issued within 5–10 business days after we receive and inspect the returned item.

6. How do I contact customer service?

You can reach us at:
📧 contact@fronza.store
📞 937-769-7388

7. What products do you sell?

We specialize in necklaces and jewelry collections suitable for all occasions.